remote case management
Advantages
There has been a growth in the popularity of telephone based occupational health service. The advantages of such a service includes:
- Increased accessibility to occupational health services, especially for those companies who cannot justify the expense of a an onsite occupational health service.
- Less time lost by employee form work.
- Occupational Health costs contained.
- Quicker turnaround time for appointments and reports.
- Employees can find the process less intimidating than a traditional face to face referral.
Examples
- Employee returning to work after an operation, e.g. hysterectomy
- An employee absent due to a heart attack
- An employee with an ongoing back problem.
- An employee with reported short term sickness absence.
Processes
- A management referral form completed by the referring organisation
- A named Occupational Health Advisor allocated to the case
- A convenient appointment made with the employee concerned
- The individual takes part in an in-depth discussion about their condition
- Report completed for referring agent, with appropriate recommendations.